Shipping policy
Here’s a shipping policy for Yaya Hawaii:
Shipping Policy
Welcome to Yaya Hawaii! We strive to make your shopping experience as seamless as possible, and that includes delivering your favorite items directly to your door.
Processing Times
- Order Processing: Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- Order Verification: All orders are subject to review, which may extend processing times.
Shipping Rates & Delivery
- Domestic Shipping (Hawaii and Mainland U.S.): Shipping rates are calculated at checkout based on your location and order size.
- International Shipping: We currently do not ship outside the United States.
- Estimated Delivery Times: Shipping times depend on your selected shipping method and location. Once shipped, standard delivery typically takes 3-7 business days.
Tracking Information
- Tracking Your Order: A tracking number will be provided via email once your order has shipped. Use this number to follow your order’s journey.
Delivery Issues
- Lost or Stolen Packages: If your package is confirmed as delivered but you did not receive it, please reach out to the carrier directly for assistance. Unfortunately, Yaya Hawaii is not responsible for lost or stolen packages after confirmed delivery.
- Address Errors: Please ensure your shipping address is correct. We are not responsible for deliveries to incorrect addresses due to customer error.
Returns and Exchanges
For more information about returns, please refer to our Return Policy
Thank you for choosing Yaya Hawaii! We’re here to help – if you have any questions, feel free to reach out to our support team.
